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document.write('	<div id="kwm_qaouter">		<div id="qawrapper" class="qa-wrapper" >	<link href="https://www.kingwebtools.com/server_rack/kwm_qa_system/review-style.css" type="text/css" rel="stylesheet" />	<scr' + 'ipt type="text/javascript" src="https://www.kingwebtools.com/server_rack/kwm_qa_system/review-script.js"><\/scr' + 'ipt><table border="0" cellspacing="0" cellpadding="0" id="writeqas">	<tr>		<td>			<div style="font-size: 10px;" id="submit_qa_form">				<form action="javascript:SubmitQa(\'server_rack\');" name="qa_form" id="qa_form">					<div id="kwm-qa-header">Have a question about this product? Ask here!</div>					<div id="kwm-qa-submit-form">						<div id="kwm-qa-input-question">							<input type="text" onfocus="QAExpandInit();" onblur="QAInputBlur(this);" name="kwm_question" id="kwm_question" value="Ask Your Question Here" />						</div>						<div class="kwm-qa-input-field">							<div class="kwm-qa-input-header">Your contact info is kept private.</div>							<input type="text" name="qa_your_name" id="qa_your_name" value="Name" onblur="QAInputBlur(this);" onfocus="QAInputFocus(this);" />							<input type="text" name="qa_your_email" id="qa_your_email" value="Email" onblur="QAInputBlur(this);" onfocus="QAInputFocus(this);" />							<div class="kwm-qa-clear"></div>						</div>						<div class="kwm-qa-clear"></div>						<div><input type="image" src="https://www.kingwebtools.com/server_rack/kwm_qa_system/images/submitrounded.gif" name="submit" style="margin-top: 10px;"></div>					</div>					<input type="hidden" id="qa_item_name" name="qa_item_name" value="ServerTech Sentry Rack PDU, Switched, 0U (CW-24V2-L30M)">					<input type="hidden" id="qa_kwm_item_id" name="qa_kwm_item_id" value="cw-24v2-l30m">					<input type="hidden" id="qa_kwm_item_code" name="qa_kwm_item_code" value="" />				</form>				</div>		</td>	</tr></table><div id="qas-thank-you" style="display: none;"></div>		<table border="0" cellspacing="0" cellpadding="0" id="readqas" style="margin-bottom: 10px;">			<tr>				<td valign="top" class="kwm-qa-qablock">					<div class="kwm-qa-question">						I&#039;m trying to log into one so that I can turn on all the power outlets. It seems that they are all powered off. I&#039;m using hyper terminal plugged into the serial port. What am I missing?					</div>					<div class="kwm-qa-answer">						Thank you for your inquiry.  Unfortunately, detailed product support is beyond the scope of this simple FAQ.  <br /><br />That being said, here a few thoughts.  Once attached to the serial port and after pressing enter, you should see Sentry Version x.xx  (where x.xx is the firmware version) followed by a user name prompt.  To continue, a valid user name and password are required.  <br /><br />If this information failed to display, check to see if a cross over cable is being used and the terminal is configured to support ANSI or VT100 at a supported data rate (300, 1200, 2400, 4800, 9600, 19200, 38400, 576000, or 11520 BPS) - 8 data bits-no parity-one stop bit and Device Ready output signal (DTR or DSR). <br /><br />Additional configuration information, specific commands and the factory reset procedure (if required) can be found in the product manual.  The PDF manual for firmware version 5.3 can be downloaded here: <a target=\'blank\' href=\'http://cdn1.servertech.com/assets/documents/documents/225/original/301-0113-1_v5-3_sept26.pdf?1348702048\'>http://cdn1.servertech.com/assets/documents/documents/225/original...</a>.  <br />Manuals for additional Firmware versions are located here: <a target=\'blank\' href=\'http://www.servertech.com/support/technical_library/cwcxxxxxx_switched_pdu\'>http://www.servertech.com/support/technical_library...</a>.<br /><br />For additional product support, we would recommend contacting Server Technology Support directly at the following link: <a target=\'blank\' href=\'http://www.servertech.com/support\'>http://www.servertech.com/support</a>.					</div>					<div class="kwm-qa-helpful">						0% of 0 people found this helpful. Was this helpful to you? 			<a href="javascript:UpdateHelpful(1306, true);" id="linkhelpful1306">Yes</a>(<span id="helpful1306">0</span>) | 			<a href="javascript:UpdateHelpful(1306, false);" id="linkunhelpful1306">No</a>(<span id="unhelpful1306">0</span>)							</div>				</td>			</tr></table></div></div>');document.getElementById('kwm-sr').style.display = 'none';